11/16/09

BOISE, Idaho (AP) _ Vonage has agreed to pay a total $3 million
to Idaho and 30 other states to settle a multistate investigation
of some of its business practices.

In a Monday filing with the Securities Exchange Commission, the
Internet phone service provider says it also agreed to provide
refunds to affected customers.

Attorney General Lawrence Wasden says eligible consumers who
want to be considered for a refund must file a written complaint
with his office by March 16, 2010.

Wasden says his office received complaints from consumers who
said they found it difficult to cancel their service with Vonage
amid pressure from the company to keep their accounts.

Vonage says there was no finding of any wrongdoing or violation
by the company.


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