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Alaska Airlines Passengers Are Left Stranded After A Telecom Outage

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By Paul Johnson

Seattle, Washington (CNN) - Severed telecommunication cables are to blame for long delays and disrupted ticketing and at Alaska Airlines today. The Seattle-based airline says it had to manually process passengers at major hubs after it's Sprint network went down around 7:30 a-m pacific time.
Service returned around noon. Seattle, Portland, Los Angeles and Anchorage were some of the locations affected. The company estimates that 70 mainline and regional flights were canceled.
That affected about Six-Thousand passengers. "It's just be nice to know exactly what's happening.
Should we get out of line, should we go get a hotel? Or should we stay here 'cause it could be any minute?" Alaska and its sister carrier, Horizon Air, are owned by Alaska Air Group.


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