Twin Falls launches new app to assist with 'quality of life' for residents

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TWIN FALLS, Idaho (KMVT/KSVT) - The city of Twin Falls now has a new way residents can get in touch if they need assistance from the city.

Officials have released an app that residents can download on their phone.

It allows those within the community to report any issues going on.

"We know full well that a mobile phone is what our residents have with them all the time, so if we give them the tools that they communicate with us, any issues they can be addressed, it’s going to help us altogether," said Joshua Palmer, the city's spokesperson.

For example, if there's a pothole in a certain area, those with the app can snap a photo and submit it to the city. It will also give the location of where that photo was taken.

"We have an extra set of eyes from a resident to report that to us, we’re able to get out there a little bit quicker and get that addressed more quickly before it becomes a more significant pothole and a bigger issue to those customers," he explained.

Palmer said those who report issues can also follow along as the city works to resolve it.

"What we’re hoping is that it helps our community be more engaged with us and our operation," he said.

The app can also notify residents of local emergencies and provide them with road updates and closures.

Palmer said they were also trying to have certain permits available to apply for on the app, along with being able to request to rent a park venue.

The app is called "SeeClickFix" and can be downloaded in all app stores.

For more information, visit the Twin Falls City website.

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